Mesh reports several types of anomalies related to expenses submitted. These anomalies are listed under the 'Expenses in Review' tab, in a column named 'Issues' of the reimbursement table. An expense may present one or more flags, and it is possible to filter by each flag. Expenses including such a flag are also marked with an orange stripe on the left-hand side.Â
The image below shows the table with the 'Review Status' column, and a description of each flag follows.Â
1. Duplicate Receipt: If a user transacts with a Mesh card, uploads a receipt, and then submits an expense using the same receipt, the platform will flag it.
2. Duplicate Expense: If a user submits an expense and then submits the exact expense again, the platform will flag it.
The next two flags consider the reimbursement policy configuration. In other words, they should be toggled on. Â
3. Over Budget: If a user submits an expense and associates it with a budget named 'other,' the platform flags it.
Notes:
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- If the expense is assigned to a travel policy, Mesh will first check for Out Of Policy (OOP). If it is OOP, the expense will be flagged as 'Over budget'.Â
- If the expense is not assigned to a travel policy, Mesh will check if the 'Other' budget was selected. If 'Other' was selected, the expense will be flagged as 'Over budget'.Â
4. Old Expense: If a user submits an expense older than the number of days set in the policy, the platform flags it.
5. Amount Discrepancy: If a user submits an expense, uploads a receipt that is scanned by Mesh OCR, and then modifies the amount so it no longer matches the amount detected by the OCR.
6. Details Discrepancy: If a user submits an expense, uploads a receipt that is scanned by Mesh OCR, and then modifies the details (e.g., date) so it no longer matches the info detected by the OCR.
7. Out-Of Policy (More info TBD Soon)
Note: flags under the 'Issues' columns are presented to power users, users tasked with approving the expense, and submitters. When the expense is clicked the flag also appears on the upper-left side.Â
Important: The flags mentioned should be used as conditions in the expense approval workflow to decide who should be involved if an expense violates the company's policies.
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