Each request on the Mesh platform undergoes an approval process. Within this process, it is possible to reassign an approval step, enabling the replacement of the next approver in a specific request. The feature empowers approvers to delegate the next approval step to other users, alleviating bottlenecks and dealing with escalations.

Any user tasked with the next approval step can reassign a step. 

To reassign a step:

1. Navigate to the 'Pending my approval' page.

2. Select a budget, a trip, or an expense.

3. Navigate to the upper-right corner, click the ellipsis, and then the 'Reassign request'.

4. Click the 'Reassign' button at the bottom right. 

5. Select a user to assign the request to and click the 'Reassign request' button. 

6. If all goes well, a success message will be presented, the approval workflow will route the request accordingly, and the approval component will present the change made. 

Important: A user with an Admin or Pro profile, and a user with an Employee profile and Travel Manager permission, can approve on behalf, decline on behalf, and reassign the step to someone else.

The mentioned users can navigate to the 'Pending Approval' tab of a travel or virtual card request or the 'Expenses in Review' tab of a reimbursement request. From there, they can click on a request, then on the ellipsis, and select 'Reassign Request', which will present the same options as discussed above. Note that these users can also 'Approve on behalf' or 'Decline on behalf' in addition to reassigning.