To utilize the Mesh card for transactions, you may be required to input specific passcodes in certain regions.
To find the mentioned passcodes, log into the Mesh platform, navigate to the Cards & Budgets section, click on a card, click on the Verification codes drop down icon, and enter a MFA code, sent to you via SMS.
Different passcodes are required for different purchases type and the table below summarizes the relevant options:
Purchase type
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Method |
Online purchase |
Two steps:
1. The user needs to enter a one-time passcode (OTP) sent via SMS.
2. The user needs to enter a personal passcode. This code can be found on the card's page and is available only in European courtiers. Note: The passcode is assigned per user and can be used with all the virtual cards that the user owns. |
In-person purchase with a Digital Wallet |
The user is asked to enter a PIN code when making an in-person transaction with a Point of Sale. Notes:
a. The code is presented on the card's page. b. Users can set the PIN for Singapore (6 digits) and Hong Kong (4 digits) but not yet for other countries in Europe.
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In-person purchase with a Mesh Plug & Pay physical card
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