The traveler's profile is a placeholder that contains personal information that travel agents receive when users submit a trip request.
Please follow these steps to create your traveler profile:
1. Log into the Mesh platform.
2. Navigate to the bottom left corner and click on your name.
3. Click on the 'View Profile' link.
4. Scroll down to the 'Travel Profile' section and click 'Edit'.
5. Your profile contains Personal Identifiable Information (PII), including passport details and preferences or accommodations. To adhere to privacy regulations, please enter a five-digit MFA code.
6. Enter all the relevant data and click on Save.
Important: When entering a date, please click on the upper left corner to select a year, then scroll up or down and click on the relevant year, then choose a month and day.
Notes:
- The traveler profile option needs to be enabled in the Mesh backend for Travel customers.
- The traveler's profile must be completed to submit a trip request.
- It is possible to update the traveler profile from the profile menu or when submitting a trip request.
- Users with Admin and Pro profiles and those with Travel Manager permissions can add/edit other traveler profiles.
- The forms includes a validations that suggest the must be completed items.
- The profile allows travelers to add one or more Flight Loyalty Member IDs to be shared with the agent.
- The gender drop-down menu includes Male (M), Female (F) and Non-binary or another gender identity (X).
- TSA info can be added.
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