What is the purpose of a memo? 

Employers must provide the tax authorities with sufficient information to verify expenses over a certain amount, including the cost, date, time, location, and reason. To meet this requirement, Mesh Administrators may create a policy that requires receipts and memos to be added to cards, budgets, travel policies, or individual transactions. This not only ensures compliance but also helps to clarify matters during the reconciliation process. 

Important: Mesh previously provided the option to add notes to a transaction, which was referred to as "notes". However, Mesh has recently made a slight change in both the name and functionality, and it is now called Memo.

How to set up the company's memo policy? 

Navigate to the 'Company Settings' page, scroll down to the 'Memo and receipt policy' section, and click the 'Manage memo and receipt policy' button. 

Administrators can customize the memo requirements for different cards and budgets, such as On-Demand, Subscriptions, and Fuel. Once selections are made on the form provided, they can click the Save button to save your preferences. These selections will then be visible on the 'Company Settings' page under the 'Memo and receipt policy' section

Note: If an Admin/Pro enables the 'Allow receipts to be reported as missing', users with an Employee profile will have the option to submit reimbursements without attaching a receipt or mark a transaction as missing a receipt (i.e., No receipt?). 

Note: If there is no policy in place, it is still possible to specify that a receipt and memo are required when a card/budget is generated. The card's/budget page will indicate the mentioned selection. 

Note: If Administrators do not set a receipts/memos company policy or if they do not make it a must during card generation then it is an option to add receipts/memos to transactions. Administrators can require users to add receipts and memos at the transaction level. 

How to add a memo?

A new column named memo was added to the 'Transactions' page. The page also includes a filter named memo that aids in finding transactions with memos. 

If a memo is required a red asterisk will appear next to the Memo area on the upper right side of a selected transaction.

Note: You can not add receipts or memos to some financial activities such as deposits.

Once added, the Memo column will include this information. 

Note: the 'Memo required' toggle switch is available to the Administrator. If a memo was not set on the policy or the card level, an Administrator can still require that for each transaction. 

How to remind users to add receipts and memos? 

It is possible to send a reminder for a specific transaction that is missing a receipt and memos.  

1. Administrators can navigate to the 'Transactions' page, click on the three-dots icon next to a transaction, and then on 'Receipts and memo reminder'. 

2. Administrators can navigate to the Transactions page and click on the three dots icon in the upper right corner. From there, select Receipts and then click 'Receipts and memo reminders'.

Note: The memo text is synced to the ERP in the same manner notes were synced in the past.