Employees can submit requests to edit the limitation (e.g., amount, reload cycle, currency, etc.) of cards assigned to them.
To submit an Edit request, follow the steps below:
1. Log into the Mesh Platform as a user with an Employee profile.
2. Navigate to the Cards & Budegts, click the Virtual Cards, click on the 3 dots of any card, and then click on the Edit option.
3. Provide a reason for the request, change the relevant details (e.g., amount), and click the Submit button.
4. Since this is a financial activity enter a five-digit code that the platform sends via SMS.
5. The platform will route the request to the relevant people involved in the approval process. You can check the approval flow and communicate with relevant users to expedite your request.
6. To track the status of your request, navigate to Cards & Budgets >> Virtual Cards >> Pending approval and click on the card with the Edit symbol.
7. It is now possible to cancel the request. Simply click on the 3 dots at the top right corner and choose to cancel.
Note: Until approved, the card still has the original limitation template.
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