To ensure uninterrupted use of the Mesh Expense Management platform, customers must maintain a positive balance and add funds as soon as their balance drops.
Please follow the steps below to add funds to your Mesh balance:
1. Click on the + icon and then on the Load Balance option. Alternatively, you can navigate to the Balance page and click on the Add to Balance + button.
2. Enter an amount. The minimum is $50 USD.
3. Select the funding source (aka Payment Method) and click on the Next button. Mesh supports
- Online banking via Plaid
- Online banking via Micro-Deposits
- ACH Manual transfers
- Wire for non-US based subsidiaries
Each one of the mentioned options might have additional sub-steps before the Review & Approve section. If you made a deposit in the past using plaid or micro-deposits, you probably saved your details and the sub-steps will be omitted.
4. In this last step you need to Review & Approve your funding and follow any additional steps that the platform presents.
5. Keep in mind that Mesh verifies and approves every deposit before it shows up in your account. As a result, there may be a delay before the loaded amount appears.
Note: The Mesh Balance Shield feature helps customers avoid card declines due to insufficient balance.
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