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We have created the following Capital Advance (CA) FAQs based on feedback received from customers.
It is our hope that the answers will address your challenges.
Click on the following links to navigate to the relevant section.
1. How does Mesh calculate my monthly Capital Advance (CA) amount due?
2. Where can I find the amount due for my CA on the Mesh platform?
3. How can I submit a payment?
4. What penalties may I face if I don't pay on time?
1. How does Mesh calculate my Capital Advance amount due each month?
Your CA is determined by taking into account your total settled (i.e., completed) charges that accrued during the previous month, along with any previous charges, deposits, and cashback that have been posted to your Mesh account since your first day with us.
If your previous monthly deposits didn't always match your monthly charges, your CA amount due might be different than your previous month's charges. To ensure that we account for all funds in your favor and any debts owed to Mesh, we must calculate your entire balance activity from your first day with Mesh.
The CA amount due is calculated as follows: Payment due = [(Z + W) - (X + Y)] X: The total charges from last month. Y: The total charges from your first day with Mesh and up till the last month. Z: The total deposits from your first day with Mesh including last month. W: The total cashback deposits from your first day with Mesh including last month. A negative result implies that you owe Mesh money. |
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Example # 1: CA Terms: EOM + 5 (End of Month) If X: $100,000 (Jan 1st - Jan 31st, 2023) Y: $700,000 (from inception to Dec 31st, 2022) Z: $750,000 (from inception to Jan 31st, 2023) W: $7,000 (from inception to Jan 31st, 2023) Then Payment = [(750,000 + 7,000) - (100,000 + 700,000)] = 757,000 - 800,000 = - $43,000 Based on the above, as of Feb 5th, 2023, the customer owes Mesh an amount of $43,000 |
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Example # 2: CA Terms: EOM + 15 If X: $200,000 (March 1st - March 31st, 2023) Y: $600,000 (from inception to Feb 28th, 2023) Z: $450,000 (from inception to April 30th, 2023) W: $6,000 (from inception to April 30th, 2023) Then Payment = [(450,000 + 6,000) - (200,000 + 600,000)] = 456,000 - 800,000 = - $344,00 Based on the above, as of April 15th, 2023, the customer owes Mesh an amount of $344,00 |
2. Where can I find the amount due for my CA on the Mesh platform?
Before proceeding with the following please familiarize yourself with the way the CA amount due is calculated section above. Note that there is no dedicated payment statement for CA customers but rest assured that we are working on it.
You can retrieve this information by following the steps below:
a. Navigate to the Transactions page.
b. Click on the Completed Date filter.
- Select a date range from inception to the end of last month (e.g., 1/1/2020 to 1/31/23 if you are checking the amount due on Feb 1st, 2023).
- Click on Apply.
c. Click on the Type filter and check the following options:
e. Navigate to the upper right corner, click on the Export icon, and select the Export to Excel option.
f. Search the Excel file in your Downloads folder and click to open it.
g. To reveal your cumulative CA amount due, select the Amount column and check the Sum.
3. How do I submit a payment?
Customers can log into the Mesh platform with an Administrator or Pro profile, navigate to the Balance page, click on the Add To balance button, and follow the instructions to make a deposit.
4. What penalties will I face if I do not pay on time?
As a Capital Advance customer, you are entitled to an interest-free and commission-free financing option, that Mesh is proud to offer. Capital Advance customers are only required to repay the amount due on the agreed-upon due date. To continue to provide the mentioned terms and ensure that you receive the best possible service, we cannot accept late Capital Advance repayments.
You will be considered delinquent once the due date has passed. The amount due will then become a debt. This could result in Mesh Payments taking the following actions:
- Withholding of Cashback payments.
- Reducing your CA amount
- Debiting the remaining balance from your Mesh account.
- Suspending your Mesh account and all its related payment methods.
- Legal actions.
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